I bet I'm the only wargame publisher that ever had a game that set off government red flags. (UPDATE: Turns out I'm not and I'm in some pretty good company! But the problem described herein has now been fixed. Thanks for your patience!)
Thanks to those of you trying to buy our game Fighting the Islamic State. What's happened recently is that Paypal started denying payment for some of you. I finally got Paypal to tell me why, at least indirectly.
Previously, Paypal reps would just say that customer payment was denied due to "government regulations." I worked in DC for 18 years. I know about regulations. So I said, which one? "We're not allowed to say."
So I worked my way up the chain until a clever guy said "You should change the name of that one when somebody orders it" meaning FTIS. He then told me about a group that is trying to collect money to help the Kurds fight the terrorists, but that Paypal isn't allowed to process payments for them. A light went on.... I said, "I get it. It's the name of my game and the fact that money is exchanging hands."
I made sure he understood who we are and why we published that game. Luckily he knew about wargames already.
So we'll be making a couple of changes in the name of the game, at least as it goes to Paypal, so we can quit alarming our friends in national security.
Hopefully, that will fix it.